Track order

Track order

As soon as your order has been shipped, you will receive a shipping confirmation from Illari Jewellery containing your DHL tracking number and a link to track your shipment.

Using this link, you can check the current shipping status of your order directly at DHL at any time.

Where can I find my tracking number?

You can find your tracking number in the shipping confirmation email that we send you after your order has been handed over to DHL.

The tracking information is not showing any updates?

After your order has been handed over to DHL, it may take some time for the initial shipping information to be displayed. Please check the tracking again at a later time.

My shipment is delayed or I need help

We are happy to assist you.

Illari Jewellery
Jessica Pajuelo Ossio
Schmitzberg 67
40667 Meerbusch
Germany

Email: info@illari-jewellery.com
Phone: +49 162 2347431

Business hours:
Monday–Friday: 09:00–18:00 (CET)

We generally respond to inquiries within 24 hours on business days.

Further information

Information regarding shipping and delivery times can be found in our shipping policy. Information regarding returns and cancellations can be found in our return policy.